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Hostinger Rating

ALL RATINGS

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hostinger
4.5 Stars – Based on 14659 User Reviews
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capterra

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4.6
235 User Reviews

glassdoor

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4
211 User Reviews

google

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4.8
1234 User Reviews

Reviews.io

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4.5
220 User Reviews

sitejabber

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4.4
718 User Reviews

softwareadvice

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4.6
235 User Reviews

trustpilot

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4.5
11806 User Reviews

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ALL REVIEWS

B L –
They will not refund anything a year and a half before the plan expires I like the fast reply. However, due to my health condition I will have to sell my website. It is bad that a refund will not be given for the remaining year and a half. Now, I know that long term plans are not convenient due to my unexpected situation – 1/04/2023 
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David Bolton –
Was VERY easy to add a SLL certificate! Was VERY easy to add a SLL certificate! – 1/04/2023 
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Wlodzimierz –
proste zarządzanie kontem proste zarządzanie kontem – 1/04/2023 
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Wanogho Confidence –
hostinger email always deliver to inbox… hostinger email always deliver to inbox end not spam, and it very reliable – 1/04/2023 
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Manager Web –
All staff of hostinger are sincerely… All staff of hostinger are sincerely supporting the service for guest anytime. i am satisfied – 1/04/2023 
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Himanshu Patel –
EXCELLENT SERVICE AND PLATFORM EVER WE… EXCELLENT SERVICE AND PLATFORM EVER WE USER AS A HOSTING WITH HOSTINGER. – 1/04/2023 
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PalpiteFutebolClube.com –
The request I made was sucessfully… The request I made was sucessfully solved. – 1/04/2023 
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Christian Kienle –
good company Always helpful – 1/04/2023 
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Melanie –
Es una página muy buena Es una página muy buena – 1/04/2023 
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Simo Ahmed AvatarSimo Ahmed –
انالم اقم باعادة الشراء للموقع،ارجو… انالم اقم باعادة الشراء للموقع،ارجو اعادة نقودي التي اقتطعت من حسابي البنكي – 1/04/2023 
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capterra

Tasmeen K. –
Hostinger is fabulous host Pros: I like hosting very much because in this you get hosting as well as other facilities so that the website gets good speed and its user interface is very simple which is easy to use. Cons: Even after taking Hostinger’s hosting, your website can be hacked, for which you… read morePros: I like hosting very much because in this you get hosting as well as other facilities so that the website gets good speed and its user interface is very simple which is easy to use. Cons: Even after taking Hostinger’s hosting, your website can be hacked, for which you have to use a separate plugin, which I did not like. read less – 12/06/2022 
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Thomas R. AvatarThomas R. –
Good Hosting, Poor support Pros: Great interface, performance taken into consideration, perfect for Wordpress, easy of use. Cons: Very bad support (even when you subscribed to the premium). Answers that come out of nowhere from people who don’t even understand their topics. – 11/30/2022 
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Bilal K. –
Best Web Host For Beginners and Small Businesses Pros: Hostinger web hosting plans include all the essential features like a free domain name, free SSL certificates, unlimited email accounts, and much more.Hostinger delivers a fast loading speed, 99.9% uptime guarantee, and superior security. Additionally, their experts are available 24 hours a day and 7 days a week to… read morePros: Hostinger web hosting plans include all the essential features like a free domain name, free SSL certificates, unlimited email accounts, and much more.Hostinger delivers a fast loading speed, 99.9% uptime guarantee, and superior security. Additionally, their experts are available 24 hours a day and 7 days a week to help you. Cons: There’s no phone support however the live chat and ticket support are excellent. read less – 11/26/2022 
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Juan Carlos E. –
Un hosting caro y poco recomendable en España Overall: Buena en terminos generales. Pros: Desde luego es sencillo de manejar, y de cara a la creación de webs con wordpress facilita mucho las tareas para ello. Cons: Por la ubicación fisica geográfica de este hosting, frente a la ubicación geográfica de nuestra empresa, parece que Google penalizaba nuestro… read moreOverall: Buena en terminos generales. Pros: Desde luego es sencillo de manejar, y de cara a la creación de webs con wordpress facilita mucho las tareas para ello. Cons: Por la ubicación fisica geográfica de este hosting, frente a la ubicación geográfica de nuestra empresa, parece que Google penalizaba nuestro posicionamiento. Aunque el precio inicial era razonable, luego de un año el precio se sale de los parametros actuales de su competencia en el mercado. read less – 11/23/2022 
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Josias D. –
Hostinger review Pros: Hostinger is an excellent software that provides reliable hosting at a low price and it’s not expensive for the service provided. And the customer service is friendly and always ready to help you Cons: No drawbacks but the downtime is often not interesting – 11/22/2022 
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Sibiry O. –
Hostinger review Pros: Hostinger does pretty much everything in the website business. Website creation, hosting and management. It is very easy to use and very affordable for small and medium businesses Cons: No problem encountered in the use of this software I highly recommend – 11/22/2022 
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Joel M. AvatarJoel M. –
With Hostinger you can create your website easy and fast even with no previous knowledge Pros: It is made for people who has no knowledge about web creating. It is just selecting a template, changing texts, puting some new buttons or features and publish. No code needed at all. Cons: It is simple and that’s why the user has not many options available. If you… read morePros: It is made for people who has no knowledge about web creating. It is just selecting a template, changing texts, puting some new buttons or features and publish. No code needed at all. Cons: It is simple and that’s why the user has not many options available. If you want something super personalised then with Hostinger it’s not possible to get it. read less – 11/20/2022 
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Nico C. –
Excelente opción para WordPress Overall: Actualmente alojo mi siito web [SENSITIVE CONTENT] en hostinger y sinceramente me parece una excelente opción. Tengo varios sitios web y he optado por un plan que me permite alojar y administrar todos los sitios web desde una misma consola de administración. Pros: El panel de adminsitración es muy… read moreOverall: Actualmente alojo mi siito web [SENSITIVE CONTENT] en hostinger y sinceramente me parece una excelente opción. Tengo varios sitios web y he optado por un plan que me permite alojar y administrar todos los sitios web desde una misma consola de administración. Pros: El panel de adminsitración es muy sencillo de utilizar, no es necesario tener conocimientos técnicos. El soporte es de muy buena calidad al igual que lo tiempos de carga del servidor. Cons: Tal vez el tema de la renovación, para acceder a cualquier plan hay precios muy competitivos, pero en la renovación suben bastante. read less – 11/14/2022 
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Ajit J. –
One off the Best Hosting Provider in Market Pros: Easy to Install Software over which you can Host your Domain.Get Professional / Domain mail id’s.I mostly like the Customer Support Service its just unremarkable. Cons: Once we Integrate the Domain Mail id’s with Gmail the mailing response the not too good.Means its delay in time. – 11/13/2022 
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Carlos Mauricio G. –
Precios accesibles para su uso domestico Pros: Precios accesibles para su uso domestico y seguridad de su informacion Cons: Cobertura en mi ciudad para la adquisicion de forma fisica – 11/10/2022 
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glassdoor

Customer Success Agent –
Very good company to work for Pros:- Communicative and supportive team leaders – Good training – Good incentives/bonuses – Lots of opportunities to grow Cons:- Hours are not always the best – 1/02/2023 
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IT Specialist (Customer Support) –
Good for starting job Pros:They provide full 1-2 months training for new joiners Cons:Toxic dynamic between local and international employees Advice to Management:Treat all of your employees as an equal – 12/23/2022 
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Customer Support Representative in Medellín, Antioquia –
Worst training I’ve ever had in my life. Pros:Some people there are a great colleague. Cons:Training sessions (Just e-learning) not pratical. Advice to Management:-Terrible training, just reading, there is no practice and they throw you to Intercom with real customers. -Totally unrealistic KPI’s for newbies. -Zero support from Team Leaders, 1on1 they say when you need it just… read morePros:Some people there are a great colleague. Cons:Training sessions (Just e-learning) not pratical. Advice to Management:-Terrible training, just reading, there is no practice and they throw you to Intercom with real customers. -Totally unrealistic KPI’s for newbies. -Zero support from Team Leaders, 1on1 they say when you need it just call, but they are never there when we need it. salary below competitors They just quit me for the feedback that I gave to them about the training lol read less – 12/21/2022 
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Customer Success Agent in Kaunas –
Fantastic Place to Work Pros:Optional working from home or working from the office. Great team Fantastic Training Cons:Nothing specific, maybe increase in salary for the CS. Advice to Management:Keep on looking for the unicorn. – 12/02/2022 
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Customer Success Specialist –
The principles are a lie – ES Team Pros:Your coworkers are amazing, always willing to help, to teach you new things. Teammates from all around the world. Cons:A few seniors will help you, but then stab you on the back with bad reviews about you because you made questions. They demand absurd… read morePros:Your coworkers are amazing, always willing to help, to teach you new things. Teammates from all around the world. Cons:A few seniors will help you, but then stab you on the back with bad reviews about you because you made questions. They demand absurd KPIs for agents that JUST started to work, knowing, because there were complaints that the training is no good, it doesn’t prepare you for the actual work with clients, so new agents struggle to adapt. The training should be longer, where they actually prepare you for your role, so the agent can properly help the team, which is amazing. You finish the training after 6 weeks with a shadowing week, where no senior agents can help you because they are busy with their tasks, so you end up alone or with the QA area that contradicts constantly with the actual agents, so it’s very confusing for a new employee. Complaints were made, but nothing was done. QA tells you to do things that when you ask a senior they tell you a different method. If you follow the senior’s advice, they will put you a bad review on that convo because you didn’t follow what the QA said. After working for 20 days, they tell you to increase your productivity to that expected of a 6-month-old employee, or you’re out, and they will always find something to complain about your performance. When you ask for shadowing sessions, or QA sessions, they say they will schedule them and 2 days later they will cancel them. The TLs tell you that some of your messages to the clients are passive-aggressive when they don’t speak your language, and they make those assumptions based on the translator that usually translates incorrectly. As the company is a startup, things change constantly which made the just finished training, worthless because they changed tools and workflows. Some superiors doesn’t speak native Spanish, sometimes making it hard to understand each other because of the errors while speaking because their native language is not Spanish. When speaking in English, it is hard to understand them because they doesn’t speak clearly. Too many Shift leaders and each leader has a different work method, most of them work perfectly, a few doesn’t work at all. During the day, the workflow is monitored to avoid agents cherry-picking chats, which is great. During the night, when there are fewer agents working, some take longer breaks than they should or cherry-pick chats without anyone controlling, which affects other agent’s KPIs Chats that were re-opened, or that you had to take over due to the original agent ending their shift, don’t count for your KPIs They tell you it is great to ask for help, but then they tell you that you asked things you should already know when you’ve been working for 2 weeks on a high load. In some situations, you find yourself asking for help, mostly on night shifts, and the senior in charge doesn’t answer, so you end up asking for help to another team. If they give you feedback, and you don’t agree with it, they’ll tell you that you’re always on the defensive, and if you defend yourself from a bad review from a client, they tell you that you don’t take ownership for your mistakes. Despite being a startup, they are a pretty big company, yet the payment doesn’t match the demands and expectations, particularly in the case of senior agents, which earn almost the same as a trainee, then they wonder why senior agents quit. They hire people and then kick them out after a few months and then cry for help on the team’s chat looking for agents to work either over time or to log in on their days off because of low coverage while constantly changing the shifts around. They’ll also have no problem keeping you on an eternal weekly probation threatening with termination without realizing that those are not healthy working conditions, but then boast about their values and work environment as if they were an example to follow. The only good thing is the team itself, your actual coworkers, who will have no issues helping you whenever you need it. If you ask for help to a TL or some of the seniors, they’ll write it down as something you did wrong, to add to your negative feedback. Advice to Management:Pay better Design the training in Spanish, put mentors from a Spanish-speaking country, I can assure you, you will have great juniors read less – 11/27/2022 
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Content Writer –
Great work culture Pros:I love the culture that encourages learning and provides flexibility in my work Cons:Nothing bad from my experience here – 11/27/2022 
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Customer Support Specialist in Kaunas –
Culture Cult Pros:Good people to work with Nice Values Professional development Cons:Valus can be turned against you at any time. Limited on things you can work on or try on different areas. – 11/03/2022 
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Customer Success Specialist –
Great Pros:Great working environment and friendly mentors Cons:none at the moment na – 10/26/2022 
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Customer Success Specialist –
10 Pros:The company is customer obsessed and has a wonderful culture. The selection process was great. They were professional and very polite. Cons:There are no contras 🙂 – 10/20/2022 
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Customer Success Specialist –
Great Pros:Great company to work in Cons:Nothing bad at the moment – 9/29/2022 
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google

Viral Parikh AvatarViral Parikh –
Very very slow support, my account and emails are down since over 24 hrs and there is no support for critical break downs by this hosting company. I thought switching from godaddy would be a good change but it is a disastrous adventure with hostinger – 11/04/2022 
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Adam Rickard AvatarAdam Rickard –
Forget about unsubscribing: there’s no such feature on the platform. You Google it: no useful link. You go through support, the first thing they ask is to see one invoice. Are you joking?! – 11/04/2022 
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Lukas Janušaitis AvatarLukas Janušaitis –
What an amazing place, wow 😍😍😍 – 11/04/2022 
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Aušra Gužauskiene AvatarAušra Gužauskiene –
Labai modernus interjeras. – 11/04/2022 
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Eimis S. AvatarEimis S. –
Cute place, nice workers. Recommend to use services! Best hosting in the world, with great Customer Success team! – 10/04/2022 
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Eimantas Griškevičius AvatarEimantas Griškevičius –
Labai prastai atliekamos paslaugos – 8/04/2022 
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erikas Last name Avatarerikas Last name –
Labai prastas aptarnavimas,nesprendzia problemu… – 8/04/2022 
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דניאל בר גיא Avatarדניאל בר גיא –
חבר אחסון מעולה! יש את כל האפשרויות שרוצים לאתרים, דומיינים שרתי מיינקראפט בקיצור הכל! וגם במחיר זול מאוד ככל שרוכשים לתקופה ארוכה יותר, כך גם יותר משתלם! – 8/04/2022 
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MiguelApps Aplicaciones y Juegos AvatarMiguelApps Aplicaciones y Juegos –
Son Ruines y tramposos – 8/04/2022 
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Paul Gillaspie AvatarPaul Gillaspie –
Do not trust this company They shut down my entire server after 14 days of buying it because one of my websites got hacked which was out of my control because of their poor infrastructure. I had paid $500 and they kept my money and would not give me access… read moreDo not trust this company They shut down my entire server after 14 days of buying it because one of my websites got hacked which was out of my control because of their poor infrastructure. I had paid $500 and they kept my money and would not give me access to my server saying I violated a policy and said I hacked their system on purpose as an excuse to keep my money. Be very careful as they do not supply any security on their servers and will blame you if it gets spammed and keep your money. read less – 3/04/2022 
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Reviews.io

Jonas Parker –
Great service; quick delivery: better than expected! – 6/21/2022 
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Bir Singh –
Don't buy any product this company because they are not given any discount for renewal. GoDaddy or other company give you discount on renewal. – 5/03/2022 
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Mohit –
good and faster response – 9/30/2021 
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Raghav –
Too many down times on cloud hosting lately. – 9/30/2021 
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Jaivik –
one thing you removed from the hosting server is if I logged in as admin ID+password and I need to access any email i need to enter ID and password it's very hard to remember all client's password old thing is best just click on email and i login in… read moreone thing you removed from the hosting server is if I logged in as admin ID+password and I need to access any email i need to enter ID and password it's very hard to remember all client's password old thing is best just click on email and i login in that email read less – 9/29/2021 
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Ajay Kumar Vishwakarma –
Best servises and support – 8/31/2021 
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SANSKRUT –
verry good – 8/11/2021 
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Believe me –
It Nice time to connect with Hostinger Support, Very Helpful !!! – 8/01/2021 
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Pushkara srinivas k –
Good there is no issues – 7/30/2021 
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Kevin patel –
Hostinger, are best… – 7/30/2021 
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sitejabber

Daniel F. –
Tried, cancelled no refund confirmation so far Cancelled service in three days after setting it up. Trial is backed by 30 days return policy. Upon request by the hosting Co I sent required payment information (they cannot located it). Eventually Company found that I paid but apologizing once more and asking me to continue sending proofs but… read moreCancelled service in three days after setting it up. Trial is backed by 30 days return policy. Upon request by the hosting Co I sent required payment information (they cannot located it). Eventually Company found that I paid but apologizing once more and asking me to continue sending proofs but now to another email. Though cancellation email clearly advised what email to use for cancellation. What a mess! Tip for consumers: I am not sure Products used: VPS service was purchased for trial read less – 11/11/2022 
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Yogesh g. –
There is no after sales services i know there is a… There is no after sales services i know there is a language barrier because GOOD UX and chat process is expected. – 10/26/2022 
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Ravi N. –
No chat support No chat support. Have to wait for hours to someone be available. – 10/24/2022 
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Manohar M. –
OVERALL AVERAGE SERVICES INCLUDING BUDGET, CUSTOMER… OVERALL AVERAGE SERVICES INCLUDING BUDGET, CUSTOMER SUPPORT & PERFORMANCE – 10/22/2022 
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Rosa U. –
No customer service, more than 30 minutes wait to chat,… No customer service, more than 30 minutes wait to chat, slow – 10/22/2022 
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Enrique W. –
Horrible customer experience Horrible customer experience. No one to answer directly my questions all they just have is a database full of questions – 10/21/2022 
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महाजन न. –
$#*! u $#*! u Ur database getting timeout error not uisavbele at all $#*! u again – 10/19/2022 
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pallavi g. –
No support No support. Very difficult to understand the inclusions and exclusions in plans – 10/19/2022 
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Kimberly U. –
The customer care is not good The customer care is not good. No call support unlike competitors. This leads to a lot of time wastage for the customer. I want to migrate my website from one Hostinger account to another. Still cannot get any support apart from tutorial videos. Due to this I lost one of… read moreThe customer care is not good. No call support unlike competitors. This leads to a lot of time wastage for the customer. I want to migrate my website from one Hostinger account to another. Still cannot get any support apart from tutorial videos. Due to this I lost one of my website’s data. read less – 10/18/2022 
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Adnan P. –
Not good,, delete files even i didn’t delete, auto… Not good,, delete files even i didn’t delete, auto deletes my important files – 10/16/2022 
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trustpilot

B L –
They will not refund anything a year and a half before the plan expires I like the fast reply. However, due to my health condition I will have to sell my website. It is bad that a refund will not be given for the remaining year and a half. Now, I know that long term plans are not convenient due to my unexpected situation – 1/04/2023 
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David Bolton –
Was VERY easy to add a SLL certificate! Was VERY easy to add a SLL certificate! – 1/04/2023 
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Wlodzimierz –
proste zarządzanie kontem proste zarządzanie kontem – 1/04/2023 
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Wanogho Confidence –
hostinger email always deliver to inbox… hostinger email always deliver to inbox end not spam, and it very reliable – 1/04/2023 
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Manager Web –
All staff of hostinger are sincerely… All staff of hostinger are sincerely supporting the service for guest anytime. i am satisfied – 1/04/2023 
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Himanshu Patel –
EXCELLENT SERVICE AND PLATFORM EVER WE… EXCELLENT SERVICE AND PLATFORM EVER WE USER AS A HOSTING WITH HOSTINGER. – 1/04/2023 
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PalpiteFutebolClube.com –
The request I made was sucessfully… The request I made was sucessfully solved. – 1/04/2023 
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Christian Kienle –
good company Always helpful – 1/04/2023 
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Melanie –
Es una página muy buena Es una página muy buena – 1/04/2023 
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Simo Ahmed AvatarSimo Ahmed –
انالم اقم باعادة الشراء للموقع،ارجو… انالم اقم باعادة الشراء للموقع،ارجو اعادة نقودي التي اقتطعت من حسابي البنكي – 1/04/2023 
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softwareadvice

Tasmeen AvatarTasmeen –
Hostinger is fabulous host Pros: I like hosting very much because in this you get hosting as well as other facilities so that the website gets good speed and its user interface is very simple which is easy to use. Cons: Even after taking Hostinger’s hosting, your website can be hacked, for which you… read morePros: I like hosting very much because in this you get hosting as well as other facilities so that the website gets good speed and its user interface is very simple which is easy to use. Cons: Even after taking Hostinger’s hosting, your website can be hacked, for which you have to use a separate plugin, which I did not like. read less – 12/07/2022 
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Thomas AvatarThomas –
Good Hosting, Poor support Pros: Great interface, performance taken into consideration, perfect for Wordpress, easy of use. Cons: Very bad support (even when you subscribed to the premium). Answers that come out of nowhere from people who don’t even understand their topics. – 11/30/2022 
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Bilal –
Best Web Host For Beginners and Small Businesses Pros: Hostinger web hosting plans include all the essential features like a free domain name, free SSL certificates, unlimited email accounts, and much more.Hostinger delivers a fast loading speed, 99.9% uptime guarantee, and superior security. Additionally, their experts are available 24 hours a day and 7 days a week to… read morePros: Hostinger web hosting plans include all the essential features like a free domain name, free SSL certificates, unlimited email accounts, and much more.Hostinger delivers a fast loading speed, 99.9% uptime guarantee, and superior security. Additionally, their experts are available 24 hours a day and 7 days a week to help you. Cons: There’s no phone support however the live chat and ticket support are excellent. read less – 11/27/2022 
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Juan Carlos –
Un hosting caro y poco recomendable en España Buena en terminos generales. Pros: Desde luego es sencillo de manejar, y de cara a la creación de webs con wordpress facilita mucho las tareas para ello. Cons: Por la ubicación fisica geográfica de este hosting, frente a la ubicación geográfica de nuestra empresa, parece que Google penalizaba nuestro posicionamiento…. read moreBuena en terminos generales. Pros: Desde luego es sencillo de manejar, y de cara a la creación de webs con wordpress facilita mucho las tareas para ello. Cons: Por la ubicación fisica geográfica de este hosting, frente a la ubicación geográfica de nuestra empresa, parece que Google penalizaba nuestro posicionamiento. Aunque el precio inicial era razonable, luego de un año el precio se sale de los parametros actuales de su competencia en el mercado. read less – 11/23/2022 
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Josias –
Hostinger review Pros: Hostinger is an excellent software that provides reliable hosting at a low price and it’s not expensive for the service provided. And the customer service is friendly and always ready to help you Cons: No drawbacks but the downtime is often not interesting – 11/22/2022 
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Sibiry –
Hostinger review Pros: Hostinger does pretty much everything in the website business. Website creation, hosting and management. It is very easy to use and very affordable for small and medium businesses Cons: No problem encountered in the use of this software I highly recommend – 11/22/2022 
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Joel AvatarJoel –
With Hostinger you can create your website easy and fast even with no previous knowledge Pros: It is made for people who has no knowledge about web creating. It is just selecting a template, changing texts, puting some new buttons or features and publish. No code needed at all. Cons: It is simple and that’s why the user has not many options available. If you… read morePros: It is made for people who has no knowledge about web creating. It is just selecting a template, changing texts, puting some new buttons or features and publish. No code needed at all. Cons: It is simple and that’s why the user has not many options available. If you want something super personalised then with Hostinger it’s not possible to get it. read less – 11/20/2022 
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Nico AvatarNico –
Excelente opción para WordPress Actualmente alojo mi siito web [SENSITIVE CONTENT] en hostinger y sinceramente me parece una excelente opción. Tengo varios sitios web y he optado por un plan que me permite alojar y administrar todos los sitios web desde una misma consola de administración. Pros: El panel de adminsitración es muy sencillo… read moreActualmente alojo mi siito web [SENSITIVE CONTENT] en hostinger y sinceramente me parece una excelente opción. Tengo varios sitios web y he optado por un plan que me permite alojar y administrar todos los sitios web desde una misma consola de administración. Pros: El panel de adminsitración es muy sencillo de utilizar, no es necesario tener conocimientos técnicos. El soporte es de muy buena calidad al igual que lo tiempos de carga del servidor. Cons: Tal vez el tema de la renovación, para acceder a cualquier plan hay precios muy competitivos, pero en la renovación suben bastante. read less – 11/14/2022 
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Ajit –
One off the Best Hosting Provider in Market Pros: Easy to Install Software over which you can Host your Domain.Get Professional / Domain mail id’s.I mostly like the Customer Support Service its just unremarkable. Cons: Once we Integrate the Domain Mail id’s with Gmail the mailing response the not too good.Means its delay in time. – 11/13/2022 
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Carlos Mauricio AvatarCarlos Mauricio –
Precios accesibles para su uso domestico Pros: Precios accesibles para su uso domestico y seguridad de su informacion Cons: Cobertura en mi ciudad para la adquisicion de forma fisica – 11/10/2022 
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About Hostinger

Hostinger International, Ltd is an employee-owned web hosting provider and an ICANN-accredited domain registrar. Established in 2004, the company is headquartered in Lithuania and employs more than 1,000 people. Hostinger is the parent company of 000webhost, Hosting24, Zyro, and Niagahoster. Wikipedia

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