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Godaddy Rating

ALL RATINGS

custom logoGodaddy
Godaddy
3.7 Stars – Based on 4922 User Reviews
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bbb

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1.1
285 User Reviews

capterra

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4.2
1082 User Reviews

glassdoor

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3.9
3000 User Reviews

google

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4
275 User Reviews

productreview

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1.2
280 User Reviews

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0
0 User Reviews

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ALL REVIEWS

Director Engineering in Santa Clara, CA –
Happy with the company Pros:Honest, sincere to its employees. Smart engineers, solving complex problems Cons:I don’t have any problems here – 1/02/2023 
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Russ Davis AvatarRuss Davis –
Great place to work – 1/01/2023 
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Sales Supervisor –
Great place to work! Pros:Opportunity, growth and experience were some of the gratedst points of this workplace. At one point, it was the best work cultures I have ever experienced. I gained a lot of knoledge from working with this group. Cons:Communication fell short at times with the rapid growth of the company. – 1/01/2023 
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Data Center Operations Engineer in Strasbourg –
Great company to work for Pros:A great company to work for, it empowers and motivates its employees . Cons:The shift system will get you some time to get used to – 1/01/2023 
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Customer Service Representative in Leeds, England –
It is average Pros:decent wage and continuous check-ins Cons:too much focus on KPI’s and has a high turnover – 1/01/2023 
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Anonymous Employee –
An Amazing Company That Walks The Talk! Pros:*Incredible CEO and Senior Leadership Team. The CEO is very humble and honest. In a tough economy he ensures that his employees are well taken care of. He doesn’t sugar coat the challenges, but he does have a plan to succeed and to take care of his employees while ensuring… read morePros:*Incredible CEO and Senior Leadership Team. The CEO is very humble and honest. In a tough economy he ensures that his employees are well taken care of. He doesn’t sugar coat the challenges, but he does have a plan to succeed and to take care of his employees while ensuring that the GoDaddy product exceeds customers expectations. The senior leadership team really lives the values of the company. Outstanding leadership across the board. *Incredible culture, genuine people and great work life balance. *Excellent benefits that are better than most companies. *Great focus on Diversity and Inclusion. *Employees are encourage to take time off from work and to also volunteer and contribute to their communities. Cons:*Compared to other companies, there is nothing negative that stands out. Advice to Management:Keep up the great job with the focus on work life balance for your employees! read less – 12/29/2022 
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Lawrence Israel AvatarLawrence Israel –
And their customer service is nonexistent used to be a good company with great customer service, but somewhere along the way, the only focuses sales – 12/27/2022 
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Marco P. –
GoDaddy review Pros: GoDaddy is a great software platform to start your website and/or host your domain name.Very good rates, easy to use and implement either on your existing website or when it comes to building a new site from scratch. Cons: My experience with GoDaddy has been great so far after… read morePros: GoDaddy is a great software platform to start your website and/or host your domain name.Very good rates, easy to use and implement either on your existing website or when it comes to building a new site from scratch. Cons: My experience with GoDaddy has been great so far after many years of using it. read less – 12/27/2022 
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Zaur Z. –
easy to use Pros: very easy to use, have many templates, and integrated into hosting Cons: you need to have account at GoDaddy and little costly – 12/25/2022 
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Greg B. AvatarGreg B. –
Scammers must own this company wouldn’t even give it a star I had brought 2 domains and fully paid for them then the next day I get an email saying I had to verify my Identity so I sent them front and back of my license next received need to supply a scanned copy of the card I used and show… read moreI had brought 2 domains and fully paid for them then the next day I get an email saying I had to verify my Identity so I sent them front and back of my license next received need to supply a scanned copy of the card I used and show a bank statement so I submitted them now they have block d me from send them any emails and sent one to me updating settings so now the two sites I brought one is listed for sale again and the other one has been kept by GoDaddy.com and is now a way higher price to what I originally paid for it. The name they kept showed a valuation of $1009 and the other one had no value bunch of scammers now waiting to get all of my money back will never deal this company again as very untrustworthy as I can prove all I say with out a problem. read less – 12/24/2022 
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bbb

Effie m –
when i try to resolve an issue they always say its been resolved and always have to call back because it wasn’t. they don’t care about there customers at all people need t stay away from them – 12/20/2022 
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Arianne R –
Constantly scammed. Every step of the way in creating our site they broke things or infected it with malware intentionally to get us to pay more. Should have been simple, secure hosting with SSL certificate included. But, instead we had to pay for extra email services, SSL installation, higher security…. read moreConstantly scammed. Every step of the way in creating our site they broke things or infected it with malware intentionally to get us to pay more. Should have been simple, secure hosting with SSL certificate included. But, instead we had to pay for extra email services, SSL installation, higher security. They clearly have a plan on how to make sure that every part of starting your website is a nightmare so they make more money. read less – 12/20/2022 
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John S –
I registered a domain name and a website on Godaddy, Godaddy accepted payments for all related subscriptions and add-ons. One of my customer paid $600 which ******************** will take a cut from as fees. However I received an email after a few days saying I should provide certain details to… read moreI registered a domain name and a website on Godaddy, Godaddy accepted payments for all related subscriptions and add-ons. One of my customer paid $600 which ******************** will take a cut from as fees. However I received an email after a few days saying I should provide certain details to receive my deposit, I provided those details and then got the response below. “Due to a violation of GoDaddy Payment’s risk policy, your account as a GoDaddy Payments merchant has been terminated. Effective immediately, you can no longer process payments or access your GoDaddy Payments account. We will be refunding all undeposited settled transaction(s) and/or voiding all undeposited unsettled transaction(s) made to your customers. If you choose to recharge your customers, you will need to make other arrangements.For additional information, please feel free to visit the link below:”Godaddy also refused to explain what the exact violation was and they have seized the $600 payment I would like to take this matter to court as this is painful and sad, why would you treat a merchant customer so horribly. This is the worst company in the world. A zero star would be appriopriate.a read less – 12/17/2022 
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THOMAS S –
GoDaddy cancelled my business domain name of 20 years! Auto-renew system clearly didn’t work. They blame it on my negligence. They sent me a final cancelation notice to the email attached to already canceled domain name, pure incompetence! Had many issues with GoDaddy in the recent past but this one… read moreGoDaddy cancelled my business domain name of 20 years! Auto-renew system clearly didn’t work. They blame it on my negligence. They sent me a final cancelation notice to the email attached to already canceled domain name, pure incompetence! Had many issues with GoDaddy in the recent past but this one has just ruined my small business! I can buy back my domain name now for nearly 8k. *** read less – 12/12/2022 
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Shontay B –
I have had a terrible experience with them. I have waited to get resolution on a fairly simple password reset. I have sent Id pics, selfie Id pics, texted with reps and it still isnt resolved. I told them the reset link didnt work and they told me to let… read moreI have had a terrible experience with them. I have waited to get resolution on a fairly simple password reset. I have sent Id pics, selfie Id pics, texted with reps and it still isnt resolved. I told them the reset link didnt work and they told me to let customer service know instead of helping me. At this point cancel my service I have my domain email and website with them. I wasted over 30 days on this matter. Outsourcing and oversaturation hampered my customer service experience. read less – 12/07/2022 
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niloo a –
They run a sleazy business – I have 3 emails to my account – they kept duplicating and sometimes triplicating my emails in my outlook inbox and then notified me I was out of space and kept upgrading me to more expensive levels. Their tech support messed up my desktop… read moreThey run a sleazy business – I have 3 emails to my account – they kept duplicating and sometimes triplicating my emails in my outlook inbox and then notified me I was out of space and kept upgrading me to more expensive levels. Their tech support messed up my desktop outlook account to the point that I can no longer access it. And now that I am trying to sign up with ****** workspace they refuse to assist with the ************* has been 2 days now and my business has come to a halt. read less – 12/05/2022 
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Peter E –
GoDaddy runs a very deceptive renewal process for domain names. After being with them for over a decade, they automatically enrolled me in their auto-renewal program this year without my knowledge. It took an hour (including 45 minutes on hold) to get this worked out, and I am still not… read moreGoDaddy runs a very deceptive renewal process for domain names. After being with them for over a decade, they automatically enrolled me in their auto-renewal program this year without my knowledge. It took an hour (including 45 minutes on hold) to get this worked out, and I am still not certain it has been worked out, because the only receipt they emailed me says I’m enrolled in auto-renew.Avoid this deceptive and manipulative corporation. They even take advantage of their long-time customers. Viewing and making changes to your account on their cryptic website is difficult, and navigating their renewal process is a study in customer exploitation. And forget about trying to get someone on the phone in a timely manner– their phone lines are tied up with customers complaining about their deceptive website. read less – 11/30/2022 
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Nikikaya M –
If I could give a negative 20 stars I would. I have been locked out of my business emails for a month now!!! I have sent them the documents that they asked for and every time I call them. They say they did not receive the email with the documents…. read moreIf I could give a negative 20 stars I would. I have been locked out of my business emails for a month now!!! I have sent them the documents that they asked for and every time I call them. They say they did not receive the email with the documents. I called yesterday and sat on the phone with a rep that claimed he was emailing someone and said they received the email with the documents and that I will receive a email in a hour. Well 24hrs+ here we are!!! I called them today and ******* today told me that they did not receive the email and that I will need to email them my EIN and ID. I told them I am not sending anymore information. I already sent in more than enough information. I told him let me talk to a manager. He put me on hold for about 45 mins then came back and asked are you still there, then he hung up on me and Here I am. I have no way of retrieving important business emails!! I trusted this crooked company. C*** on little guy he is not important!!! read less – 11/18/2022 
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Christopher M –
I don’t even know where to start. I’ve contacted support about 6 times for the same issue. got told it would be done in 48 hours, 2 weeks ago. Called and finally got that issue resolved despite the other support line giving an entirely different solution and not following up… read moreI don’t even know where to start. I’ve contacted support about 6 times for the same issue. got told it would be done in 48 hours, 2 weeks ago. Called and finally got that issue resolved despite the other support line giving an entirely different solution and not following up on it at all. Now with that issue resolved, their 2 factor authentication is broken despite me getting a text and attempting this about 6 times. All of these issues for only attempting to change *********** on a DNS. Their support is incompetent at best unable to even solve a account related issue, while their systems don’t even work when I can change things. read less – 11/16/2022 
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Lao V –
Godaddy has the worst customer service I’ve ever experienced. I can never be helped or have my questions answered. I’ve called many times and no one knows what is going on, My funds are being held and no one knows why and godaddy will not release them to me. My… read moreGodaddy has the worst customer service I’ve ever experienced. I can never be helped or have my questions answered. I’ve called many times and no one knows what is going on, My funds are being held and no one knows why and godaddy will not release them to me. My funds have been held since Oct.13 2022. Today is Nov.9,2022. I have got NO emails nor any type of contact explaining the situation of the HOLDING of my funds. WTH is going on!!!!email me something, please. read less – 11/09/2022 
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capterra

Marco P. –
GoDaddy review Pros: GoDaddy is a great software platform to start your website and/or host your domain name.Very good rates, easy to use and implement either on your existing website or when it comes to building a new site from scratch. Cons: My experience with GoDaddy has been great so far after… read morePros: GoDaddy is a great software platform to start your website and/or host your domain name.Very good rates, easy to use and implement either on your existing website or when it comes to building a new site from scratch. Cons: My experience with GoDaddy has been great so far after many years of using it. read less – 12/27/2022 
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Zaur Z. –
easy to use Pros: very easy to use, have many templates, and integrated into hosting Cons: you need to have account at GoDaddy and little costly – 12/25/2022 
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Denene D. –
Best Website Builder Overall: I have been facilitating my business site with Godaddy for a couple months. I’ve needed to call with questions ordinarily and was exceptionally dazzled each time that I got a human on the telephone who talked extraordinary English, was well disposed and seen precisely exact thing the issue was…. read moreOverall: I have been facilitating my business site with Godaddy for a couple months. I’ve needed to call with questions ordinarily and was exceptionally dazzled each time that I got a human on the telephone who talked extraordinary English, was well disposed and seen precisely exact thing the issue was. Sometimes I must be moved to another person however the nature of the help and the politeness were dependably first rate. At the point when I recruited them for Search engine optimization administrations Godaddy enlisted my sites with many catalogs and worked on the catchphrases to get more hits. When I even got a discount since they couldn’t do what I needed done. I just wish it could be a little easier to use, so I would not have to call someone all the time. Pros: I liked the most about this software is that the customer service is extremely helpful with whatever you need. I also liked the variety of options when it comes to customization. Cons: I liked the least about this software that it can be a bit difficult to find what you are looking for and to make things look how you want them to. read less – 12/23/2022 
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Richard E. –
Squarespace great but has its limitations and frustrations Overall: Overall it’s been good but we do feel a little stuck. If we had our time again we’d develop the site in Wordpress; admittedly it would probably need more security updates and maintenance to keep it running. Pros: The ease with which we can make changes and text updates…. read moreOverall: Overall it’s been good but we do feel a little stuck. If we had our time again we’d develop the site in Wordpress; admittedly it would probably need more security updates and maintenance to keep it running. Pros: The ease with which we can make changes and text updates. Not understanding web design but yet being able to keep the site current is really useful. Cons: Once you’re on Squarespace you’re stuck; great for them but not so great for us. The renewals are expensive. read less – 12/23/2022 
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Steve D. –
BEST website builder out there! Overall: My experience has been excellent. As a graphic designer that add on web sites as an extra, Squarespace really makes it easy for me to knock up a simple site that a small business can use quickly. It’s absolutely ideal for that and if you’re considering using Squarespace, do… read moreOverall: My experience has been excellent. As a graphic designer that add on web sites as an extra, Squarespace really makes it easy for me to knock up a simple site that a small business can use quickly. It’s absolutely ideal for that and if you’re considering using Squarespace, do it. Pros: How easy it is to use! I think you have to be from another planet to not be able to use the features, it’s so quick and simple Cons: The only con I can think of is that it’s still a little bit too expensive, but it’s not far off so I can’t complain too much. read less – 12/23/2022 
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Tagie B. –
Squarespace news Overall: I’ve realized when using square space. It’s very much easier and ease stress with my business Pros: It’s very manageable and easy to use great tools and convenient Cons: Not to much beginner friendly but it gets it done – 12/23/2022 
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Kinan W. –
So-so with features but for sake of ease, this is a winner Overall: Bring it back to the basics and widen your design features, and you will win the hearts of more people. I really like how easy it is to work with the hosting side of web development. Pros: I liked the ease of use and ability to get a website… read moreOverall: Bring it back to the basics and widen your design features, and you will win the hearts of more people. I really like how easy it is to work with the hosting side of web development. Pros: I liked the ease of use and ability to get a website up fast without going down the long road of design details that can hold back a project from implementation and release. I loved the ability to quickly build a website. I also really liked the SEO optimization tool. Badass. Cons: In terms of design features, I felt quite limited which was frustrating for being able to customize beyond what the templates and limited options available for fonts, colors, etc. meant. It was less than intuitive in terms of being able to just upload an image and create a section that has just a photo! read less – 12/22/2022 
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DeAnn B. AvatarDeAnn B. –
Good website builder Pros: I liked the templates that you can use to start building a website. GoDaddy has more options than other website builders. Cons: What I liked least is customer service. When I used it, you would have to email/chat to communicate with GoDaddy and then it was quite a process… read morePros: I liked the templates that you can use to start building a website. GoDaddy has more options than other website builders. Cons: What I liked least is customer service. When I used it, you would have to email/chat to communicate with GoDaddy and then it was quite a process to get an answer. GoDaddy is limited on how much customization one can make on a template. read less – 12/19/2022 
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Lucinda H. –
Perfect for my business Overall: This software streamlines e-commerce with ease and is easy to use Pros: I really like the Ease of e-commerce transactions Cons: I do not have any qualms about the software – 12/19/2022 
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Tina K. –
Highly recommended for a first time website developer! Overall: Very glad to have chosen this platform for our business website. My colleague and I spent hours researching and investigating all of the similar products out there, a lot of it was super confusing to us. We focused on ease of use, user feedback and cost to pick this… read moreOverall: Very glad to have chosen this platform for our business website. My colleague and I spent hours researching and investigating all of the similar products out there, a lot of it was super confusing to us. We focused on ease of use, user feedback and cost to pick this product and were very glad we did. Pros: There are so many built in features that its pretty endless of what you can create. Integration with our existing business processes was a little bit challenging being a first time user, but once we figured it out, it all worked fantastic! Cons: Being the very first product of this type to use I have nothing to really compare it to. It worked and continues to without any problems! read less – 12/17/2022 
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glassdoor

Director Engineering in Santa Clara, CA –
Happy with the company Pros:Honest, sincere to its employees. Smart engineers, solving complex problems Cons:I don’t have any problems here – 1/02/2023 
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Sales Supervisor –
Great place to work! Pros:Opportunity, growth and experience were some of the gratedst points of this workplace. At one point, it was the best work cultures I have ever experienced. I gained a lot of knoledge from working with this group. Cons:Communication fell short at times with the rapid growth of the company. – 1/01/2023 
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Data Center Operations Engineer in Strasbourg –
Great company to work for Pros:A great company to work for, it empowers and motivates its employees . Cons:The shift system will get you some time to get used to – 1/01/2023 
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Customer Service Representative in Leeds, England –
It is average Pros:decent wage and continuous check-ins Cons:too much focus on KPI’s and has a high turnover – 1/01/2023 
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Anonymous Employee –
An Amazing Company That Walks The Talk! Pros:*Incredible CEO and Senior Leadership Team. The CEO is very humble and honest. In a tough economy he ensures that his employees are well taken care of. He doesn’t sugar coat the challenges, but he does have a plan to succeed and to take care of his employees while ensuring… read morePros:*Incredible CEO and Senior Leadership Team. The CEO is very humble and honest. In a tough economy he ensures that his employees are well taken care of. He doesn’t sugar coat the challenges, but he does have a plan to succeed and to take care of his employees while ensuring that the GoDaddy product exceeds customers expectations. The senior leadership team really lives the values of the company. Outstanding leadership across the board. *Incredible culture, genuine people and great work life balance. *Excellent benefits that are better than most companies. *Great focus on Diversity and Inclusion. *Employees are encourage to take time off from work and to also volunteer and contribute to their communities. Cons:*Compared to other companies, there is nothing negative that stands out. Advice to Management:Keep up the great job with the focus on work life balance for your employees! read less – 12/29/2022 
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Customer Development Representative –
Goals Change Often, Leads are repeated customers every 3 months Pros:Great benefits, great pay potential but goals change often, leads are repeated customers every 3 months Cons:Leads are repeated customers every 3 months Advice to Management:Better Lead Generation – 12/22/2022 
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(Confidential) –
Great experience Pros:Great work life balance, career development opportunities Cons:Nothing to share as a con. Enjoy working here. – 12/19/2022 
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Technical Recruiter –
Was there when it was still private (prior to 2012) Pros:Opportunites for those who aren’t meek. Cons:Eventual caste system, limiting growth and income – 12/19/2022 
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Anonymous Employee –
good for a start up Pros:it’s a nice comunity to work with Cons:low salary, low raises and big promises with no outcome – 12/18/2022 
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Marketing in Kirkland, WA –
Marketers don’t do it Pros:- Nice genuine people who try to support each other when there aren’t conflicting priorities. – Unlimited PTO. Cons:- No growth opportunity. Only 1 of the 10 VPs and Sr. Directors who report to the CMO was promoted from within. All of the others were hired externally. – Compensation has… read morePros:- Nice genuine people who try to support each other when there aren’t conflicting priorities. – Unlimited PTO. Cons:- No growth opportunity. Only 1 of the 10 VPs and Sr. Directors who report to the CMO was promoted from within. All of the others were hired externally. – Compensation has fallen behind. 2-2.5% merit increases for top performers. There’s been no adjustment for inflation and all indications are there will not be. – Managers are not leaders, they act an bean counters with limited ability to think strategically. Ask the brand team and they can not tell you a specific target customer segment or how we differentiate. They’ll just say we help all entrepreneurs in an inclusive way. Advice to Management:Value your people. Give them more opportunity to grow into positions. All of the C-level were first timers except for the CFO. Give your people the same growth opportunity you got yourself. read less – 12/15/2022 
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google

Russ Davis AvatarRuss Davis –
Great place to work – 1/01/2023 
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Lawrence Israel AvatarLawrence Israel –
And their customer service is nonexistent used to be a good company with great customer service, but somewhere along the way, the only focuses sales – 12/27/2022 
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Joseph Gerges AvatarJoseph Gerges –
Very poor service, I opened up a GoDaddy payment account, everything was set and verified, I starting accepting payments and I shipped all the items to the customers who ordered online(I have a license) after few days I got an email to provide some docs and I did send it… read moreVery poor service, I opened up a GoDaddy payment account, everything was set and verified, I starting accepting payments and I shipped all the items to the customers who ordered online(I have a license) after few days I got an email to provide some docs and I did send it the next day, after 7 days and without any notice GoDaddy terminated my account and refunded all the money to the customers!! I tried three times to get an explanation and every time I was given a link and I could not find any reason why my account was terminated. It’s not a trustworthy company, you can’t depend on them to process your payments, lost all the money from my sales transaction and they don’t care, it’s not their money! I asked to talk to a supervisor and I was told basically no, I requested more info and it was not given to me. Save your money and time and don’t use GoDaddy payment, you will end up in my position. read less – 12/20/2022 
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Dan Tech (dash7ech) AvatarDan Tech (dash7ech) –
Only the biggest and best in the industry, nough said. – 12/03/2022 
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Joshua McInally AvatarJoshua McInally –
So cool!! – 11/03/2022 
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edith torres Avataredith torres –
Servicio de lo peor te prometen una cosa y salen con otra , si estás pensando en usar go daddy no lo uses te arrepentirás , el servicio al cliente no sirve para nada solo te transfieren de una parte a la otra , yo trate de aser una página… read moreServicio de lo peor te prometen una cosa y salen con otra , si estás pensando en usar go daddy no lo uses te arrepentirás , el servicio al cliente no sirve para nada solo te transfieren de una parte a la otra , yo trate de aser una página web con ellos pero no hacen lo q prometen , En serio no uses esta compañía solo le roban el dinero a las personas y los 5 ⭐️ reviews de seguro q ellos mismos los hacen para q no se les baje sus ratings, mira en sus fotos ahy publique una donde me dejaron esperando más de una hora read less – 11/03/2022 
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Aaron G AvatarAaron G –
Customer service is awful. The live chat conversation I’m in is average 4+ minutes per response in the live chat. I’ve wasted an hour already. I cancelled all my auto renewals but was still billed for a 6 month subscription. The best part? Being told I can’t reverse the charge… read moreCustomer service is awful. The live chat conversation I’m in is average 4+ minutes per response in the live chat. I’ve wasted an hour already. I cancelled all my auto renewals but was still billed for a 6 month subscription. The best part? Being told I can’t reverse the charge or I’ll lose my websites. Live chat is with Neha S & Harkirat & 1:36 & 2:26 est (May 21, 2022) read less – 6/03/2022 
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Swati H AvatarSwati H –
Best place in the world – 6/03/2022 
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Maddie Dog AvatarMaddie Dog –
Lovely grounds – 5/03/2022 
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Glenn Harris AvatarGlenn Harris –
You need to fire worthless disrespectful tech support people like Jaspreet K who don’t help and left me hanging – 1/03/2022 
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productreview

Greg B. AvatarGreg B. –
Scammers must own this company wouldn’t even give it a star I had brought 2 domains and fully paid for them then the next day I get an email saying I had to verify my Identity so I sent them front and back of my license next received need to supply a scanned copy of the card I used and show… read moreI had brought 2 domains and fully paid for them then the next day I get an email saying I had to verify my Identity so I sent them front and back of my license next received need to supply a scanned copy of the card I used and show a bank statement so I submitted them now they have block d me from send them any emails and sent one to me updating settings so now the two sites I brought one is listed for sale again and the other one has been kept by GoDaddy.com and is now a way higher price to what I originally paid for it. The name they kept showed a valuation of $1009 and the other one had no value bunch of scammers now waiting to get all of my money back will never deal this company again as very untrustworthy as I can prove all I say with out a problem. read less – 12/24/2022 
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NoGoDaddy AvatarNoGoDaddy –
Terrible customer service Tried to purchase a domain but could not input my tax ID. Reached out to customer service and spoke to a total of FOUR different agents because each will come on and ask if they can help, ask for verification via PIN etc which I proceeded to provide. And after… read moreTried to purchase a domain but could not input my tax ID. Reached out to customer service and spoke to a total of FOUR different agents because each will come on and ask if they can help, ask for verification via PIN etc which I proceeded to provide. And after a while, the chat gets dropped. When I ask what is going on, a new agent will come online and repeat the cycle. UNBELIEVABLE. Glad I didn’t by via GoDaddy, and went to Google Domains instead. read less – 12/20/2022 
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Angry Customer AvatarAngry Customer –
Scam artists Unlawfully charged for something I did not order. The Australian consumer and competition commission should investigate godaddy. – 12/18/2022 
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Martin K. AvatarMartin K. –
hopeless Used to be a good company but have gone absolutely hopeless. We had a site with 500 users go down as they couldn’t renew SSL in time despite support request a day earlier where we were assured “everything is fine”. When desperately trying to Initiate a report request we were… read moreUsed to be a good company but have gone absolutely hopeless. We had a site with 500 users go down as they couldn’t renew SSL in time despite support request a day earlier where we were assured “everything is fine”. When desperately trying to Initiate a report request we were told minimum wait time 60 minutes. read less – 12/13/2022 
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Brendan AvatarBrendan –
Steals your domain name I had a great business name checked everything and it was still available. Went thorough to setting up the business only to find out that they had taken the domain name and now trying to sell it back to me as a brokerage fee. Don’t bother using go daddy absolute scam – 12/09/2022 
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Mark S. AvatarMark S. –
9yrs Domain Renewal Go Daddy charged me 9yrs renewal fee on one of my domains. I questioned that. They said the last time I renewal my domain I purchased 9yrs. Ok not sure on that one. We canot give you any kind of partial refund, but we can delete your domain and re-purchase… read moreGo Daddy charged me 9yrs renewal fee on one of my domains. I questioned that. They said the last time I renewal my domain I purchased 9yrs. Ok not sure on that one. We canot give you any kind of partial refund, but we can delete your domain and re-purchase it if i want a total refund.Ok non problem. Dont do anything, i will just put it down as an error in jugement on my side.. no sooner has I put the phone down with customer service I received a transfer of domains bill for $82+. Called them. They told me there were are glitch in the system. They re-assured me no transfer will take place and that I will not be billed. My transfer of domains is set as locked so no transfers can be done without my permission so i thought. Where was you transfering my domain too. Godaddy to Godaddy. They gave me a case ID. Let’s see what happens. read less – 12/09/2022 
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Aya B. AvatarAya B. –
BUYER BEWARE! ABSOLUTE SCAMMERS Do not add your payment details, as they’ve continued to charge me and cancel domains for which I have already paid. Their customer service is one of the worst I ever encountered, I have been on the phone for hours and hours with no resolutions, and they keep on going… read moreDo not add your payment details, as they’ve continued to charge me and cancel domains for which I have already paid. Their customer service is one of the worst I ever encountered, I have been on the phone for hours and hours with no resolutions, and they keep on going in circles for a simple issue. Worst customer service. Be very aware of this, I do not recommend this company. BUYER BEWARE!! read less – 12/08/2022 
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Ropable AvatarRopable –
CON ARTISTS Pre purchased a .au domain name to be made available OCT 2022 through Go daddy. No notification received. When i signed into my account in DEC 2022 no transactions shown, My business name is now unavailable and its not a common name.I can now pay them 100’s of dollars to… read morePre purchased a .au domain name to be made available OCT 2022 through Go daddy. No notification received. When i signed into my account in DEC 2022 no transactions shown, My business name is now unavailable and its not a common name.I can now pay them 100’s of dollars to find out who owns MY domain name I pre registered for. No Thanks SCAMMERS read less – 12/07/2022 
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John smith AvatarJohn smith –
GoDaddy scam, very bad review. Beware of this company. Unfortunately this company seriously lacks integrity. There business model is trick people into, so called free account’s, then up sell customers to take unauthorised payments. Do not add your payment details to a GoDaddy account, it is not safe to store them with this company as a source of… read moreUnfortunately this company seriously lacks integrity. There business model is trick people into, so called free account’s, then up sell customers to take unauthorised payments. Do not add your payment details to a GoDaddy account, it is not safe to store them with this company as a source of payment. It was unfortunate that i had experienced this and now im learning that its quite common and they have an appalling reputation. I cant belive how they openly lie about the intentions. After contacting support and explaining what happened, they apologised and recognised the missconduct and deception, they actually said they could fix the problem. This would have ended the matter. They agreed to cancel the service remove my details and refund the payment for the account that i could not access, cancel, remove my payment info or log into. They did everything that was discussed, except refund my money. This was just fast talking on their part. Further deception is due to the close monitoring of customer service representatives outcomes, from customer based calls and complaints. Complaints are met with diversionary tactics to appease customers and get them off the line seemingly happy, as unresolved outcomes or complaints against staff actions are obviously not rewarded. This has now become more like theft. They took my money for a service that i did not authorise, then they cancelled the service and no refund as promised. There is no value in that. I now get nothing for the money that they stole? How does this work? How do they use such deception and get away with it? I can call their help line again and be told to read their policy’s, but it does not mention this conduct as part of my customer experiance. Many other options are available in this marketnand this is one company that is all for profit unfortunatly. I cant add a copy of the invoice as they locked me out of my account when they took my money. Look at other reviews on here… 1.They think your credit card is on file for them too use at there leisure. 2.One of the worst companies that I have ever dealt with. 3.Support staff cannot do it either so you are screwed. Called support staff again who could not do anything. 4.When you tell customers it’s a 6 minute wait, then 25 minutes later still on hold. 5.There business model is trick people into, so called free account’s, then up sell customers to take unauthorised payments. THERE ARE HUNDREDS OF UNHAPPY CUSTOMERS… read less – 11/30/2022 
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Geoff AvatarGeoff –
Not a place to buy domain names It was only a few weeks ago that I needed to update my name servers but could not do so because email was down with current hosting and why I needed to change the name servers. And support staff cannot do it either so you are screwed. Called support staff… read moreIt was only a few weeks ago that I needed to update my name servers but could not do so because email was down with current hosting and why I needed to change the name servers. And support staff cannot do it either so you are screwed. Called support staff again who could not do anything. So once again GoDaddy have failed me badly. read less – 11/24/2022 
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softwareadvice

Richard –
Squarespace great but has its limitations and frustrations… Overall it’s been good but we do feel a little stuck. If we had our time again we’d develop the site in Wordpress; admittedly it would probably need more security updates and maintenance to keep it running. Pros: The ease with which we can make changes and text updates. Not… read moreOverall it’s been good but we do feel a little stuck. If we had our time again we’d develop the site in Wordpress; admittedly it would probably need more security updates and maintenance to keep it running. Pros: The ease with which we can make changes and text updates. Not understanding web design but yet being able to keep the site current is really useful. Cons: Once you’re on Squarespace you’re stuck; great for them but not so great for us. The renewals are expensive. read less – 12/23/2022 
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Steve –
BEST website builder out there! My experience has been excellent. As a graphic designer that add on web sites as an extra, Squarespace really makes it easy for me to knock up a simple site that a small business can use quickly. It’s absolutely ideal for that and if you’re considering using Squarespace, do it…. read moreMy experience has been excellent. As a graphic designer that add on web sites as an extra, Squarespace really makes it easy for me to knock up a simple site that a small business can use quickly. It’s absolutely ideal for that and if you’re considering using Squarespace, do it. Pros: How easy it is to use! I think you have to be from another planet to not be able to use the features, it’s so quick and simple Cons: The only con I can think of is that it’s still a little bit too expensive, but it’s not far off so I can’t complain too much. read less – 12/23/2022 
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Tagie –
Squarespace news I’ve realized when using square space. It’s very much easier and ease stress with my business Pros: It’s very manageable and easy to use great tools and convenient Cons: Not to much beginner friendly but it gets it done – 12/23/2022 
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Lucinda –
Perfect for my business This software streamlines e-commerce with ease and is easy to use Pros: I really like the Ease of e-commerce transactions Cons: I do not have any qualms about the software – 12/20/2022 
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Tina –
Highly recommended for a first time website developer! Very glad to have chosen this platform for our business website. My colleague and I spent hours researching and investigating all of the similar products out there, a lot of it was super confusing to us. We focused on ease of use, user feedback and cost to pick this product… read moreVery glad to have chosen this platform for our business website. My colleague and I spent hours researching and investigating all of the similar products out there, a lot of it was super confusing to us. We focused on ease of use, user feedback and cost to pick this product and were very glad we did. Pros: There are so many built in features that its pretty endless of what you can create. Integration with our existing business processes was a little bit challenging being a first time user, but once we figured it out, it all worked fantastic! Cons: Being the very first product of this type to use I have nothing to really compare it to. It worked and continues to without any problems! read less – 12/17/2022 
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Rose –
Tough to Learn, But Useful Someone questioned my legitimacy as a business a few years back because I didn’t have a website. Squarespace has helped me present myself in a more professional manner. I’m starting to incorporate info for clients as well, which will hopefully cut down on my necessary client communications and save me… read moreSomeone questioned my legitimacy as a business a few years back because I didn’t have a website. Squarespace has helped me present myself in a more professional manner. I’m starting to incorporate info for clients as well, which will hopefully cut down on my necessary client communications and save me time. Pros: The ability to update and change the website in an *easy enough* way. It took me awhile to figure out how to do a lot of things, but I continue to learn and am always excited when I uncover a new feature I didn’t know about. Cons: I don’t like the tiny differences between the pricing tiers. I had to upgrade in order to post a clickable banner/link on my blog. Burying details creates a tendency (for me) to get lost in the minutiae. read less – 12/17/2022 
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tanveer Avatartanveer –
Good Very nice Pros: Very light weight and smoothly work. I work with it on both plateform window and mac Cons: Its interface and its installation process. – 12/17/2022 
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Jaycee –
Easy to use, but didn’t have what I needed Their customer service was terrible. I only needed to contact them once to cancel and they took over a month to get back to me and I had already been charged again by then so it was irritating Pros: I love how user friendly their platform is. Super easy… read moreTheir customer service was terrible. I only needed to contact them once to cancel and they took over a month to get back to me and I had already been charged again by then so it was irritating Pros: I love how user friendly their platform is. Super easy to take and accept payments and build a professional website Cons: I sell a lot of digital files and I could add them to my website but I had to send them out manually so that’s why I didn’t use square space long term read less – 12/17/2022 
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Sherwin –
Get up and running quickly Pros: Squarespace makes it easy to get your new website up and running. The tools are easy to use and efficient. Cons: There are some limitations when using website building software, for example only being able to secure pages with a shared password instead of individual user accounts. – 12/16/2022 
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Leonard AvatarLeonard –
Mit wenig Zeit eine Webseite richtig gut designen Pros: Ich schätze bei Squarespace am meisten, dass ich mit den Design-Einstellungen ganz einfach einen Stil für die gesamte Website festlegen kann. Cons: Der neue Website Builder gibt zwar mehr flexible Möglichkeiten, jedoch ist diese dann jetzt nicht immer direkt mobil optimiert und mann muss hier etwas nachhelfen. – 12/16/2022 
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About Godaddy

GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company headquartered in Tempe, Arizona, and incorporated in Delaware. As of December 2021, GoDaddy has more than 21 million customers and over 6,600 employees worldwide. Wikipedia

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GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company headquartered in Tempe, Arizona, and incorporated in Delaware. As of December 2021, GoDaddy has more than 21 million customers and over 6,600 employees worldwide. Wikipedia

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